New safe riding guide for food delivery riders

SINGAPORE – Install speed limiters, wear bright clothing and stop work during heavy rainfall.

These are among the recommendations made in a new guide launched by the Workplace Safety and Health (WSH) Council which aims to keep Singapore’s food delivery riders safe.

With demand for take-away food expected to be high over the Chinese New Year period, riders will be taking to the streets on bicycles and personal mobility devices (PMD) such as e-scooters.

“However, improper and unsafe use of these mobility devices can injure pedestrians, other road users and the riders themselves,” the council said on Friday (Feb 9), adding that firms must take steps to ensure riders use these vehicles safely.

The guide has been developed by representatives from government agencies such as the Manpower Ministry and the Land Transport Authority, as well as the Traffic Police and members of the industry.

Other recommendations include installing storage spaces on PMDs so riders do not have to carry the loads themselves, giving way to pedestrians and setting reasonable expectations for delivery times.

A Deliveroo spokesman said the company is pleased to work with the WSH Council to ensure the safety of its riders, noting they are already provided with special equipment and “robust safety guidelines” when they sign up.

Summary of requirements and restrictions for different modes of transport. GRAPHIC: WSH COUNCIL

McDonald’s Singapore human resources and office services director Lynn Hong said the guide would complement the fast food chain’s “continual efforts in promoting safe riding to (its) riders”.

Firms must plan delivery routes effectively and ensure riders are trained on safe riding behaviour, said WSH Council general manager Patrick Han.

He added that delivery riders should adhere to traffic rules, as well as drink enough water and take adequate breaks.

“As delivery companies gear up for the festive season, we urge them to step up on necessary measures and ensure their riders are extra cautious at work,” said Mr Han.

The guide is available on the WSH website.

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